Fruits of Orchid Wines – Privacy Policy

1. Introduction

At Fruits of Orchid Wines, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you purchase our products, subscribe to updates, or interact with our brand online.

2. Information

We may collect the following types of personal information:

  • Name of Customer

  • Contact Number

  • Email Address

  • Delivery address for order processing.

3. Order Information

Details about your purchased products, preferences, and payment method.

4. Communication Data

Messages sent via WhatsApp, Instagram, Facebook, or email for customer service, inquiries, and promotions.

5. Marketing & Engagement Data

Social media interactions, reviews, and feedback shared with the brand.

6. How We Use Your Information

We use the collected data for the following purposes:

  • Process and fulfill your orders, including delivery coordination.

  • Respond to inquiries and provide customer support.

  • Send updates, promotions, and limited edition product announcements.

  • Improve our products and services based on feedback.

  • Comply with legal obligations and maintain accurate business records.

7. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes.

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